We are currently recruiting for a Customer Support Administrator to join the team at our Hereford site.
A little about our Hereford Site:
Our advanced manufacturing site in Hereford, is one of our main processing facilities, processing up to 2 million birds per week. There are over 1,500 talented people employed at our Hereford site, helping us to deliver high quality products to our customers and making the business a trusted leader in fresh foods. We’ve recently invested £1.2 million in technology and equipment, making it one of the most advanced food manufacturing facilities in the UK.
About the Role:
We are seeking a Customer Support Administrator (Maternity Leave Cover) to join our Manufacturing & Export Sales team on a part-time, fixed-term basis.
This role is due to start June 2026 and will run for approximately 15 months (until August/September 2027), providing essential support during a period of maternity leave.
Working closely with the Head of Manufacturing & Export Sales, you will play a key role in ensuring excellent customer service, accurate data management, and smooth coordination between customers, sales, and internal teams.
The position is highly administrative and customer-facing, involving the management of sales and stock data, order processing, pricing updates, service level tracking, and responding to customer queries via phone and email. You will also support production volume tracking and traded sales activity, requiring a high level of accuracy, attention to detail, and confidence working with numbers and IT systems, including Excel and integrated ERP platforms.
Working hours:
Monday, Tuesday, Wednesday, Friday – ideally 0800 - 1300
Thursday - ideally 1200 – 1700
(flexibility can be considered to suit candidate if needed)
What will your key responsibilities as a Customer Support Administrator include?
What you’ll need to be successful:
The benefits of working for Avara Foods:
As a Customer Support Administrator, you will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long-term career with us. You can also look forward to benefits that amongst other things include the following:
What happens after you apply for this role?
After you’ve applied, you’ll be contacted in due course by a Resourcing Officer at our Hereford Office, to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.
If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today!
We are committed to being an equal opportunities employer.
#TheAvaraWay
Are you looking for a new opportunity at Avara Foods? We are currently recruiting for a Customer Support Administrator to join the Manufacturing and Export Sales team.
About the Role:
We are seeking a Customer Support Administrator (Maternity Leave Cover) to join our Manufacturing & Export Sales team on a part-time, fixed-term basis.
This role is due to start June 2026 and will run for approximately 15 months (until August/September 2027), providing essential support during a period of maternity leave.
Working closely with the Head of Manufacturing & Export Sales, you will play a key role in ensuring excellent customer service, accurate data management, and smooth coordination between customers, sales, and internal teams.
The position is highly administrative and customer-facing, involving the management of sales and stock data, order processing, pricing updates, service level tracking, and responding to customer queries via phone and email. You will also support production volume tracking and traded sales activity, requiring a high level of accuracy, attention to detail, and confidence working with numbers and IT systems, including Excel and integrated ERP platforms.
Working hours:
Monday, Tuesday, Wednesday, Friday – ideally 0800 - 1300
Thursday - ideally 1200 – 1700
(flexibility can be considered to suit candidate if needed)
What will your key responsibilities as a Customer Support Administrator include?
What you’ll need to be successful:
The benefits